What to Expect at Physical Therapy Professionals
Thanks for choosing Wheat Ridge and Arvada Physical Therapy Professionals to help you recover from your injury.
As a patient at our physical therapy clinic you will get the best care possible to help you get out of pain and get back to your life.
To do this we’ll be working together to reach your goals. Our job is to apply our expert knowledge and experience to get you better as fast as possible. Your job is to be consistent and communicate with us so we can make changes to your treatment plan as needed.
A Typical Session
A typical session at our physical therapy office will last approximately 30-60 minutes (the first session always lasts about 60 minutes).
Here are some things to keep in mind:
- If you are running late please call (720.222.9669) or text (720.358.5385) to let us know. If you are running a few minutes (5 or so) late we can generally still see you. If you will be more than 20 minutes late we will likely need to re-schedule your appointment.
- Please let us know at least 24 hours before your appointment if you need to cancel (to avoid being assessed a cancellation fee). You can call, text or email us.
- Wear or bring clothes that will be suitable and comfortable. For example – If you have a knee problem be sure to wear or bring shorts or sweatpants (you can change when you get here – we have private treatment rooms).
- Parking is available directly outside of the buildings. Our Arvada office is on the 2nd floor in Suite 201 (to the right once you get to the top of the stairs). If you require assistance or need to use the lift please call ahead to make arrangements. Our Wheat Ridge office is located inside of Armbrust Pro Gym in the Professional Suites on the South side of the building – park in the center of the building and enter door 4240-F.
- Upon arriving simply have a seat in the waiting area (right outside of our office suites). Your therapist will come out to meet you.
- If you need to use the restroom –
- ARVADA: there is one available on the first floor (about 20 feet from the entrance on the left hand side)
- WHEAT RIDGE: there are mens and ladies locker rooms with bathrooms located inside of the gym
During your first visit your physical therapist will do an initial examination. This exam will include orthopedic (i.e. muscle and joint) testing and allow us to create a physical therapy treatment plan. Your physical therapist will fully explain the findings and recommend the ideal frequency and duration of your physical therapy treatments.
As indicated (or as requested) a copy of your initial examination will be sent to your physician.
You and your physical therapist (along with the recommendations / suggestions of your doctor) will then decide which goals are to be achieved during your time at physical therapy.
To ensure clear and concise communication (i.e. to your doctor’s office and to your insurance provider) we will use electronic documentation during each visit to document your treatment session.
Based on your diagnosis and the findings from your exam your follow-up appointments may include:
- Therapeutic Exercises
- Manual Therapy (muscle and joint mobilization)
- Modalities (Electrical aka E-stim)
- Kinesiotaping (aka K-tape or Kinesiology Tape)
- Review of your home- exercise program and your goals
- Patient Education including gait training and prophylaxis
- Functional and Activity-Specific Exercises
After you schedule your first appointment and have provided us with your insurance information we will (as a courtesy) verify your health insurance benefits for physical therapy.
Please note that this information is not a guarantee of benefits / coverage.
We recommend that you personally review and confirm your physical therapy benefits with your insurance provider. To do so just call the member services number on the back side of your health insurance card (and have your card handy as you may need some information on it).
The following is intended to help you better understand our billing process:
- Your therapist will send your daily charges to our billing office
- Our billing office will submit your charges to your health insurance provider for reimbursement
- Physical Therapy Professionals typically receives payment within 30-60 days
- Physical Therapy Professionals will send you an invoice after your insurance has processed your claim (usually within 30-60 days)
- If you have any questions about your bill / copay / coinsurance please contact our billing office at firstname.lastname@example.org
Before You Return To Your Physician
Please inform us about the date and time of your follow up visit to your doctor.
In preparation for your doctor’s visit your physical therapist will complete a Progress Report that will be emailed or faxed prior to your doctor visit. This will inform your physician about your progress in physical therapy and will typically include a request for the approval of additional physical therapy (as indicated).
In the event that a prescription is necessary (as per your health insurance) in order to continue with care it is your responsibility to follow up with your physician and secure a signed prescription and return it to our office. They can fax it to us at 866.543.7981.
When your goals have been met (or for other such reasons) you may be released from physical therapy. In some cases your physician may choose to discharge you if you have met your goals OR are no longer progressing in therapy OR at her/his discretion.